Vinifera Wines is here to provide you with services and products and online. By using this Site you agree to be bound by the terms & conditions following. Please read them carefully. Your usage of the Site indicates your acceptance and understanding of these terms and conditions. If you purchase a membership or place an order with Vinifera Wines this also indicates your acceptance and understanding of these terms and conditions.
1. Information For Personal Education Only
Vinifera Wines provides the information available at this site for your personal reference only. The company is not engaged in rendering advice or professional services.
2. Limited Authorisation to Reproduce
Where not indicated otherwise, you may not reproduce any portion of the information available at this site for research or personal use without express prior written permission of Vinifera Wines and then only providing that no changes are made to any of the information at this site or any part of any copyright notice is removed. You may not download, republish or print a copy of Vinifera Wines copyright information from this site for commercial or any other purposes without written authorisation.
3. Accuracy of Information
Information at this site is general information provided for educational or reference purposes only and is not a substitute for professional care. It is continually being updated and so may not be accurate, current or complete and is subject to change without notice. No information obtained on this site should be relied on as the basis for resolution or fact.
4. Copyright & Trademarks
Copyright in the information available in this site is owned by Vinifera Wines. Trademarks used on this site to describe companies and their products are trade marks of those companies or the registered proprietor of the relevant trade mark and may not be copied, downloaded, reproduced, modified, or distributed in any way (except as an integral part of an authorised copy of material appearing at this site) without prior written permission.
5. No Liability
No warranty or guarantee is expressed or implied with any information at this site, nor does Vinifera Wines make any representations regarding the use of any products or the use or the results obtained with the information. In no event shall Vinifera Wines, its employees, distributors or associates be liable to any person or individual for any loss or damage whatsoever which may arise from the use of this site or any of the information available at this site.
6. Links are not Endorsements
While links to and frames of this site are in some cases permitted, Vinifera Wines reserves the right by notice to prevent linking or framing. Links and frames connecting this site with other sites are for reference only and Vinifera Wines expressly denies any endorsement or approval of those other sites, their content or the people who run them.
7. Beware Security Risks
Although all appropriate measures are taken regarding privacy and security, transmissions to and from this site may be intercepted and modified by third parties, also files obtained from or through this site may contain computer viruses or other defects.
8. Disclaimer for products sold
Except as expressly stated herein, Vinifera Wines makes no representations or warranties, either express or implied, of any kind with respect to products sold on the site. In no event shall Vinifera Wines, its Directors, Employees and Representatives be liable for direct, indirect, consequential or punitive damages related to the products sold.
9. About your account
When you activate an account with Vinifera Wines, you will receive a password. You are responsible for maintaining the confidentiality of this password at all times. You agree to immediately notify us of any unauthorised use of your password or account, if you believe that confidentiality of your password has been compromised or any other breach of security. All of you registration and account history information is kept on a secure server to protect your privacy from outside parties. All of your private information is used for the purposes of processing your orders, for statistical purposes to improve our site and services, to assist in our site administration and to notify you of products or special offers that may be of interest to you.
10. About delivery
At Vinifera Wines we will fill your order as soon as possible, generally within 7 working day of order confirmation.
If applicable, you will be charged a delivery fee over and above the cost of your order. These charges are dependant on the value of your order and may change from time to time.
Delivery is within Australia only. These prices are in Australian Dollars and are inclusive of GST.
11. CREDIT CARDS
Credit Cards: We accept all Visa, MasterCard and Bankcard. There is no surcharge for using your credit card to make purchases. We also accept payment via Cheque, Money Order or Electronic Funds Transfer. For payments made via Cheque, Money Order or EFT, please note that goods will not be dispatched until receipt and clearance of funds.
12. ABOUT REFUNDS & RETURNS
If you receive any faulty or damaged stock, please advise us within SEVEN (7) days and we will replace the damaged or faulty goods at no charge within 14 days of receipt.
Any orders that you receive incorrectly through the fault of Vinifera Wines, will be replaced at no additional charge to you, or you can choose to receive a full refund of the initial charge within 14 days.
If you order a product incorrectly, we are happy to refund your purchase or swap the unwanted item for another product, provided you notify us of the error within 7 days of date of receipt of goods and the products are returned to us unopened and in resalable condition. In this case, you will be responsible for any postage charges incurred.
If you paid for your order by credit card, any refunds to you will be credited directly back to your credit card and will be received within 14 days of return of goods. If you paid by means other than credit card (cheque, money order, EFT), Vinifera Wines will send you a cheque for the refund amount. Cheque refunds take approximately 14 days to process.
13. Did you make a mistake on your order?
Once an order has been placed, we cannot guarantee being able to change an order prior to shipping. However, if you notify us of an order error via email or fax as soon as possible, being sure to include your order number and date of purchase, we will do our best to correct the order for you.
14. What if we are out of stock?
Our offers on products are limited and the stock control number should be displayed beside the product. If this number is inaccurate due to error and your order is processed, we will contact you and refund any moneys immediately or you can replace the product with another to the same value if you wish. If it we do run out of something your have ordered, and are going to restock this item, we will contact you via phone within 2 working days of receipt of your order and provide you with an estimated time when the product is expected to be back in stock.
15. Contact details
We want to make sure you receive your order as soon as possible. Please be sure to provide your exact billing address and telephone number. Incorrect information may cause a delay in processing your order.
16. Copyright and trademark notice
This site is owned and operated by Vinifera Wines. Any and all material which appears on this site, including text, logos, graphics, images, photographs, icons, site design, graphics and other material (collectively the "Content" ) as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws. Copyright © 2010, ALL RIGHTS RESERVED.
17. Accepted behaviour
By entering and using this site you agree not to replicate or copy this site or any of the information contained within it, break the terms that you have agreed or enter the site other than through the designated public and secure access presented to you as a first time user or a member.
18. Our rights
Vinifera Wines may elect to electronically monitor areas of the Site and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Site; or (iii) to protect our rights or property or the rights of the users, our directors, employees, representatives, sponsors, third party providers or licensors. We are not responsible for screening, policing, editing, or monitoring such Content. Vinifera Wines maintains the right to suspend or terminate access (Yours) to all or some of the Site, without notice, in our sole discretion.
19. Information errors on the site
In the event a product is listed at an incorrect price due to an error in information received from our suppliers or due to a data entry (typographical error), Vinifera Wines shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. This will also apply to any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled Vinifera Wines shall within 7 days issue a credit to your credit card account in the amount of the incorrect price.
20. Applicable law
As far as legally possible this Agreement, its terms and conditions and the Use of this Site shall be governed by the laws in existence from time to time in Australia. You agree any claim relating to the Site and our service can only be dealt with in a court in New South Wales, Australia.
These terms are effective even if this Agreement is terminated by either party. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.
Vinifera Wines protects and respects your privacy. Vinifera Wines will always protect your privacy and will not give out your sensitive information to any third parties.
23. Personal Information
Vinifera Wines requires personal information from you to process your orders and to personalize your shopping experience with us. The information we require, which will include your name, delivery address, contact phone numbers and email address, credit card details, etc., is essential in the processing of your order.
At no time do we store your credit card details. Your credit card payments are processed securely and any information destroyed.
By taking part in our surveys and communications you will help us to create a service that is even easier to use with products and services which are even more relevant to you, your family and lifestyle. We will use information gained to keep you informed about new products, services and special offers & competitions.